Contact Us

Have a question before you order, or already have a lamp on the way? We're happy to help either way. Whether you're deciding between two shades, want to know more about a material, or need an update on a delivery, just reach out.

We keep our replies personal and try to get back to everyone quickly — no ticket numbers, no auto-replies that don't actually answer your question.

How to reach us

You can contact us using the details below, or fill in the form further down this page:

• Trade name: Fruumo
• Company name: BS Commerce
• VAT number: BE0739.843.744
• Company registration nr.: 0739.843.744
• Registered address: Fossebaan 175, 1741 Wambeek, Belgium
• Warehouse address: International Rail Freight Terminal, Shenley Drive, Crick, Daventry, NN6 7EB, United Kingdom
• Email: info@fruumo.com
• Phone: +44 115 496 0123

We aim to answer every message within 24 hours on working days.

Support hours

Monday – Friday: 09:00 – 17:00 (GMT)
Saturday – Sunday: 10:00 – 16:00 (GMT)